PO Box 981185, Ypsilanti, MI 48198
Cell: 734.576.1466 * Office: 734.929.9992 donaldsch@live.com
Job Objective
To find a sales, data entry or customer service position giving me the opportunity to use my written and oral communication skills; and marketing, organizational, customer service, data entry, and persuasive skills.
Highlights of Qualifications
* I have a long track record of success with major publishers, preparing educational and presentational materials in the political science, history, criminal justice, and persuasive communications fields.
* I am able to work in team or independent settings with minimal supervision.
* My colleagues have found me to be a friendly hard working and entertaining coworker, willing to help others.
Professional Accomplishments
* In my scanning job I earned numerous awards for production, quality and attendance.
* In my University of Michigan position, I was able to convert many refusals, in a medical survey of a personal nature.
* At McGraw-Hill, my first websites were used as models when the publisher was first expanding their textbook companion websites, and produced many successful websites, and PowerPoint presentations for many years afterwards. I also revised many instructor and student manuals for their textbooks.
* In my computer training business, I was able to train successfully many people apprehensive about computers.
Education
Eastern Michigan
University – B.S. – English Language (Journalism Concentration)
Wayne State University – M.S.L.S. – Library Science
Work History
May 1993 – Current TC Infoserv * 1732 S. Grove Rd. # 305
Proprietor -
Computer/Records Management Consultant, Website Content Developer, Grant Writer, Event Coordinator, Freelance Reporting
Clients:
McGraw-Hill Higher Education, Cengage Publishing, Wayne State University Center for Peace and Conflict Studies. Michigan Coalition for Human Rights, Fitness Factory, Examiner.Com, B & B Specialty Foods
May 2006 – Nov 2008 Adecco * 734.975.2342 * 2835 Carpenter Rd., Ann Arbor, MI 48108
Book Scan Operator, and Manufacturing Production Operator
July. 2006 - Apr 2007 University of Michigan Institute for Social Research * 734.764.8365 * 1355 ISR Building, Ann Arbor, MI 48106
Survey Technician
Survey Technician
May 1997 - May 1998 Affina ** 877.423.3662 * Corp. Address: 2001 Ruppman Plaza, Peoria, IL 61614 (Company was located in Troy, MI when I worked for them.)
Customer Service Representative
July 1995 - May 1997 Older Persons' Commission * 248-656-1403 * 650 Letica, Rochester, MI 48307
Desktop Publisher
Aug 1993 - Aug. 1995 Rochester Community House * 248-651-0622 * 816 Ludlow, Rochester, MI 48307
Night Supervisor
May 1991 – May 1992 Library Science Program * Wayne State University * Detroit, MI
Library Science Computer Lab Assistant
Aug 1989 – June 1990 Dogan Publications * Delray Beach, FL
Editor, Assistant Publisher
Computer Skills
* Microsoft Office
* HTML
* Web 2.0 Community Building
Office Skills
* Data Entry
* Photocopying
* CATI
* Networked Phone and Computer Systems
* Tutoring and Providing Social Support for Coworkers
Community Service
* Judo Instructor for Detroit Boy's Club
* Reading Instructor for Goodwill
* Promoter/Coordinator of and Performer in Underground Railroad Program
* Poet and Storyteller in Open Mike Programs
* Gardener for Community Garden Program
* Vocational Project Facilitator at Fresh Start Clubhouse
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